Essential skills: The candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Follow organisation policies and protocols Liaise and report appropriately to supervisor Adhere to own work role and responsibilities Comply with a range of relevant legislative and procedural requirements Demonstrate the application of interpersonal relationships of organisation social, ethical and operational standards and use of appropriate interpersonal styles and techniques Communicate in a clear and concise manner in both written and verbal modes Literacy skills to identify work requirements and process basic, relevant workplace documentation Respond to routine problems related to the workplace, working under supervision - appropriate to the job role Request advice, assistance, clarification and/or further information Seek and receive feedback Adhere to policies and procedures Work as part of a team with paid and unpaid staff Use information technology appropriate to specific tasks Follow instructions/directions Maintain confidentiality Relate to people in a way which appropriately acknowledges diversity Organise and manage one's own time Demonstrate safe and effective use of workplace technology in line with work health and safety (WHS) guidelines |